FAQ

Servers are typically ready in under 30 seconds with a unique address and initial admin login.

No. We host, secure, and manage the infrastructure so you can jump straight into voice.

Yes. Upload your channels and ACL export in the panel or open a migration ticket—we’ll assist at no charge.

Yes. We run Murmur (the Mumble server) and support all standard Mumble clients.

We offer a 72-hour trial on request; contact support in the panel.

Slots are the maximum simultaneous users connected to your server. You can upgrade or downgrade any time.

Plans start at 10 slots and scale to 500+. Need more? Open a ticket for custom capacity.

Yes. Set your server name, welcome text, and channel tree from the panel.

We offer multiple North America and Europe locations, plus select regions in South America and APAC. Pick the closest to your players for the lowest latency.

Yes. Migrate between regions from the panel with near-zero downtime.

Yes, dual-stack IPv4/IPv6 is available in most regions.

Use our region pingers in the panel or ask support for test IPs to ping and traceroute.

Absolutely. Use yourteam.mumble.world or bring your own domain. We provision SSL automatically.

Yes. Point a DNS record at your server hostname; we’ll issue SSL automatically once DNS is live.

Your custom domain stays the same. We update the target behind the scenes during migration.

We support Opus (recommended) and legacy codecs. Opus offers excellent quality at low bitrate.

Yes. Configure per-channel bitrate limits and audio settings from the panel.

Both work. We recommend push-to-talk for noisy environments to keep channels clean.

Yes, as long as they comply with applicable laws and do not impact other customers.

Yes. Mumble uses TLS for control and Opus voice is encrypted in transit.

All regions include always-on network-level DDoS mitigation tuned for realtime voice traffic.

We snapshot server config and ACLs daily and keep rolling restore points.

Full Mumble ACLs are supported. Create roles, per-channel permissions, and temporary tokens.

No. We cannot and do not monitor your live voice. We only access configs needed to operate the service.

Config data remains in the region you choose unless you request a migration.

Yes. Start, stop, restart, migrate regions, edit channels/ACLs, and manage users in one place.

Create panel sub-accounts with role-based permissions for staff or clan officers.

Optional. Set maintenance windows or restart schedules from the panel.

No hard limits for typical use. Extremely deep trees may impact usability—keep it tidy.

You can view and download recent Murmur logs for moderation and troubleshooting.

A simple token API is available for basic automation (start/stop, status, user notes).

Monthly or annual per-server plans based on slots and region. Annual plans include a discount.

Yes. Changes pro-rate instantly and apply without wiping your configuration.

Major cards and PayPal; invoices available for enterprise.

If we cannot resolve a service issue in the first 7 days, we’ll refund your first month on request.

Applied where legally required based on your billing address.

Yes. Cancel from the panel; your server remains active until the end of the paid term.

We target 99.9% monthly uptime. Credits apply if we miss the target (see SLA in Terms).

We announce routine maintenance in-panel and via email when it may affect connectivity.

Traffic is scrubbed automatically. In extreme cases we may briefly re-route to maintain voice quality.

Yes—upload icons, set descriptions, and use markdown in channel descriptions.

Customize server name, welcome text, and links to rules or your website.

Enable temporary channels that delete themselves when empty to keep things clean.

Set per-channel user limits and priority speaker to prevent chaos in large rooms.

Community bridges exist. While we don’t officially support third-party bridges, you can run them if compliant with our ToS.

Use the panel or the API for safe, authenticated operations.

Common via tokens or OAuth on your site; our API can help you sync roles.

Official Mumble clients for Windows, macOS, Linux, iOS, and Android are supported.

A lightweight web client is available in beta for quick joins without installs.

We support a wide range of client versions; Opus codec recommended for best results.

Yes—send us your Murmur ini and channel/ACL export; we’ll mirror your setup.

Yes with clustering and sharding across channels. Contact us for a custom architecture.

Fair-use limits protect everyone during abuse or misconfiguration; open a ticket if you need higher limits.

Servers must comply with our Acceptable Use Policy and applicable laws. Illegal content or harassment is not allowed.

We provide data export and deletion on request; see our Privacy Policy.

We require valid legal process and notify customers when permitted.

Open a ticket in the panel or email support; urgent incidents are monitored 24/7.

Live chat is available during peak hours; tickets are fastest for technical issues.

Yes. Check network and region status anytime from the panel’s Status link.

Absolutely—send us your requirements and we’ll build a starter structure.